Lost Ark still has a bot problem, publisher Amazon Games has admitted.
In a blog post Acknowledging the ongoing problem and the “ongoing frustration within the community” it also felt, Amazon announced that it had permanently banned “several million accounts that participated in botting, hacking or selling gold. “.
“Since the launch of Lost Ark, we have been waging a war against the robots infiltrating Arkesia,” Amazon wrote dramatically. “Tackling bots can be especially difficult in free games because it’s so easy to create an account and get into the game, but we’re working on multiple fronts to combat them.”
In addition to issuing bans, Amazon says it has worked to minimize the impact of bot accounts it has yet to hammer.
Measures taken to combat the issue include changes to quest and event rewards to deter bots from harvesting gold, as well as adding Easy Anti Cheat and native own detection and reporting systems of the game to improve bad actor response times.
Amazon also implemented a level-controlled chat to prevent new accounts from spamming ads and updated the game’s automatic chat moderation with the latest gold seller buzzwords.
Some fans have called for a Captcha system or mandatory two-factor authentication when logging in, though Amazon said those aren’t on the cards.
“These tools would require significant platform and architectural changes to implement in Lost Ark,” Amazon wrote. “Real-world account owner identification is another method used in some regions, but the global scale of the Western version of the game and varying laws in the territories where we operate Lost Ark make it a less realistic solution. for us.
“We appreciate your patience as we continue to work to provide the best Lost Ark experience possible for our players.”
Last month, Amazon introduced its Lost Ark content plan for April and May, including two new playable classes.