❘ Posted: 2022-10-06T02:43:36
❘ Updated: 2022-10-06T02:43:57
Overwatch 2 developer Blizzard has updated its community on numerous launch issues plaguing the game at launch, confirming that the issue of locked characters and missing cosmetics is not a permanent loss of content for players. players.
The launch of Overwatch 2 came under major criticism from the community after many players reported that they had lost parts – and in some cases all – of their old cosmetics, skins and currency. from the game OW1.
These issues are reported to Overwatch Forums as well as on platforms such as Reddit and Twitter. Items such as weapon skins, character unlocks, etc. have all been reported by players as lost, with no way at this time to recover lost data and progress.
Following this, the Overwatch 2 development team released a start status update on October 5, 2022.
The post began with Blizzard apologizing for the game’s shaky launch. “First, we want to apologize to our players. We expected the launch of Overwatch 2 to go smoothly. We stand by to a higher standard and we work hard to resolve any issues you encounter.
They then broke down the main issues and complaints of the launch, explaining why they are happening and what solutions exist and are being worked on to combat the issues.
Missing player items and locked characters related to account merge issues
For those who reported losing data and items when starting Overwatch 2, Blizzard explained that it could be due to their accounts failing to fully and correctly merge.
“It’s understandable – one of the causes of this is due to a bug with the launch build not providing an account merge prompt on some consoles. We deployed a partial UI fix earlier back in the day to help some console players progress through the account merge flow, however, we are still working on fixes for additional UI issues.
However, Blizzard then added that for the “other half” of players having these issues, the reasoning is simply that “things are just taking longer than expected for items from the original Overwatch to transfer and populate into Overwatch. 2”.
Don’t worry, because the developers have repeated that “in any case, no player data has been erased or lost”.
For those who reported that they weren’t able to use certain characters, Blizzard explained how “these instances are almost certainly related to our new First Time User Experience (FTUE) stream being incorrectly applied to existing players.”
They then added that they “have seen reconnecting to the game solve this problem in most cases”, but if that still doesn’t solve the problem, they encourage players to open a support ticket when they encounter the issue. one of those Overwatch 2 launch issues.